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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Subscriber lifecycle management
B) Advertising sales management
C) Enterprise sales management
D) Multiple subscription management

2. T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A) Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
B) Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
C) Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
D) Manage product catalog in communication cloud and periodically synchronize the web channels automatically

3. UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

A) To identify the risk of hitting governor limit with the production load
B) To identify the metadata related error not previously seen with a subset of data
C) To understand how long, the data load in production should take
D) To identify the data error that was not surfaced during testing with subset of data

4. Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A) Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
B) Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
C) Ensure platform events mode is enabled
D) Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

5. An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?

A) Order Item Scope
B) Top Order Item Scope
C) Downstream Order Item Scope
D) Account Scope

Solutions: