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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

A) Ctrl + A
B) Ctrl + T
C) Ctrl + O
D) Ctrl + N

2. How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?

A) User groups
B) Console Roles
C) Views
D) Profiles

3. What two factors are responsible for ranking of an answer? (Choose two.)

A) display position
B) solved count based on customer activity
C) number of searches for that answer article
D) number of answers linked to that answer

4. How is unconditional linking different from conditional linking for a linked column in a report?

A) Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.
B) Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
C) Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
D) Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.

5. In Knowledge Advanced Search what is the use of the Concept feature?

A) Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.
B) Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
C) Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
D) Adding a new conceptenabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.

Solutions: