• Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Certification Provider: Oracle
  • Corresponding Certification:Oracle Applications
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1Z1-456
  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Oct 08, 2026
  • No. of Questions: 133 Questions and Answers
  • Download Limit: Unlimited

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configuration and Setup5%- Profile options
- Lookup types and values
Topic 2: Lead and Opportunity Management25%- Competitor and reference management
- Sales processes and stages
- Lead qualification and conversion
- Opportunity creation and tracking
Topic 3: Accounts and Contacts Management20%- Create and manage accounts
- Manage contacts and relationships
- Customer data sharing and security
Topic 4: Forecasting and Territory Management20%- Create and submit forecasts
- Define territories and assignment rules
- Forecast adjustments and reviews
- Quota management
Topic 5: Oracle Fusion Sales Overview15%- Architecture and components
- Navigation and user interface
- Key sales functionality
Topic 6: Sales Analytics and Integration15%- Data import/export
- Basic integration concepts
- Sales reports and dashboards

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.

  • A. Build a comprehensive reference SWOT analysis.
  • B. Develop a reference program that includes reference registration.
  • C. Develop and manage reference activity thresholds and threats levels.
  • D. Develop a reference program that includes reference incentives for wins.
  • E. Identity and manage the reference presence in industries.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

Based on the looped data defined in the exhibit, identify one correct option that lists all the possible lookup codes that would be displayed when the application passes "US" as a reference determination code.

  • A. US_CODE1 US_CODE2 US_CODE3 COM_CODE1 COM_CODE2 DEF_CODE1 DEF_CODE2
  • B. US_CODE1 US_CODE2 US_CODE3
  • C. US_CODE1 US_CODE2 US_CODE3 DEF_CODE1 DEF_CODE2
  • D. COM_CODE1 COM_CODE2 COM_CODE3
  • E. US_CODE1 US_CODE2 COM_CODE1 COM_CODE2
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

You are asked to define lookup that provides the ability to define a reference set of values based on a lookup code. Select the lookup type that you should choose for this scenario.

  • A. Value Set
  • B. Set-Enabled lookup
  • C. Common lookup
  • D. Standard lookup
  • E. Value-Enabled lookup
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

  • A. Business Unit
  • B. Industry
  • C. Organization Expiration Date
  • D. Name
  • E. Territory
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

  • A. Manage Ranks
  • B. Manage Time frames
  • C. Manage Resources
  • D. Manage Lead Status
  • E. Manage Resource Groups
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

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