- Exam Code: 61451T
- Exam Name: Administering Avaya Aura Communication Manager Specialized
- Certification Provider: Avaya
- Corresponding Certification:Avaya ASAC
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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Troubleshooting | 20-25% | - Common issue resolution - Backup and recovery procedures - System monitoring |
| Installation and Configuration | 20-25% | - Initial system configuration - Hardware requirements and installation - Licensing setup - Network settings and connectivity |
| Avaya Aura Communication Manager Architecture | 15-20% | - System components and architecture - Communication Manager messaging - System redundancy and failover - Feature Server functionality |
| Administration Tasks | 25-30% | - Hunt groups and call center configuration - Security administration - Feature activation and management - User and extension administration - System management using SAT/CLI |
| Integration and Advanced Features | 10-15% | - SIP integration basics - Unified Communications features - Migration considerations |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
Which factor is crucial when taking a backup of Communication Manager data?
- A. Choosing a backup location that is on the same network
- B. Verifying the integrity and completeness of the backup
- C. Only backing up essential components
- D. Ensuring the backup is scheduled during peak hours
Which Avaya Workspaces feature enables the analysis of unstructured data from customer interactions to generate actionable insights?
- A. Natural language processing
- B. Machine learning algorithms
- C. Cognitive computing
- D. Predictive analytics
Which scenarios are ideally suited for the use of the Team Button feature?
(Choose Two)
- A. For teams that require high levels of call privacy.
- B. When team members work in different time zones.
- C. For quick access to communicate with team members.
- D. In environments where team responsiveness is critical.
How are users typically assigned to stations in Communication Manager?
- A. By an automated system based on user activity
- B. Based on the geographical location of the user
- C. Users can assign themselves from their user interface
- D. Through administrator assignments in the system manager
What does Abbreviated Dialing allow users to do in Communication Manager?
- A. To automatically redial the last number
- B. To encrypt calls using shorter keys
- C. To use short codes to dial frequently called numbers
- D. To bypass standard authentication procedures
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