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Avaya Aura Core Components Support 72200X Exam
Avaya Aura Core Components Support 72200X Exam related to ACSS - Aura Core Components Certification. This exam validates the ability to identify the Avaya Core architecture, explain the Avaya troubleshooting methodology, and describe the fundamental voice network Processes and standards. This exam also deals with the ability to perform baseline troubleshooting on Avaya Core components explain and draw Koller message flows and use the Avaya GSS troubleshooting methodology, knowledge of Avaya communication applications, and tools to resolve issues. Telecommunication Engineers, Sales Engineers and Senior Software Engineers usually hold or pursue this certification and you can expect the same job role after completion.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22212
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Certification Path
The Avaya Aura Core Components Support certification path includes only one 72200X certification exam.
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Top Training Materials to Use
Now that you have gone through the substantial aspects of the real exam, from its test specifications to its major topics, it’s time to proceed to the next step. Take a look at the list of recommended training resources and start plotting your learning path.
- “72220W - Avaya GSS Troubleshooting and Engagement Methodology” (4 hours)
As recommended by the certification vendor, this training course serves as a significant instrument in providing you with standards in troubleshooting various Avaya solutions. The lectures covered in the material are designed to nurture your technical skillset in solving concerns that are in accordance with Avaya Global Support Services. Furthermore, this focuses on the Avaya GSS Troubleshooting Methodology, so you can follow the key processes efficiently, from submitting a ticket to interacting with AGSS for support. In all, through these comprehensive lessons, you’ll get a thorough understanding of the 8D problem-solving approach and make use of helpful steps to solve the issues and achieve better results.
- “71200V - Integrating Avaya Aura Core Components” (40 hours)
Since the ACIS-7120 - Avaya Aura Core Components certification serves as a prerequisite to the Avaya 72200X exam, it’s also suggested that you complete its corresponding training material. This is another intensive virtual program led by an expert. By enrolling in the course, you’ll have the opportunity to learn more about the proper implementation and integration of essential products in the Avaya Team Engagement Solution. This also supplies you with a better familiarity of the deployment process, along with the integration method. Additionally, such training touches on subjects related to post-implementation configuration, administration, and troubleshooting so you can capably handle everything about the core components in solution architecture. Just like the second-mentioned course, this one offers candidates a combination of detailed lectures as well as practical labs. This is very helpful in ensuring that you acquire not just theories but also the real-world application of your knowledge.
- “72200V - Supporting Avaya Aura Core Components” (40 hours)
Be it known ahead of time that a class like this is quite lengthy. But the entire training duration is very helpful for your exam preparation. This 5-day virtual session is administered by an instructor who will guide you in harnessing your technical capabilities, from working with daily troubleshooting tasks to providing support for key products. Other areas highlighted here are Avaya core architecture and the Avaya GSS troubleshooting process. And with your knowledge of the fundamental aspects, you can smoothly recognize voice networks, utilize right validation tools, and diagram message flows including calls. All these substantial topics are presented in an online, classroom-like setup, featuring interactive lectures and practical lab exercises.
Avaya 72200X Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Networking and SIP Fundamentals | 20% | - SIP signaling and call flows
- VoIP and QoS principles
- Network regions, codec selection, and trunk configuration
|
| Topic 2: Communication Manager Support | 25% | - Endpoint registration and feature troubleshooting
- Configuration verification and administration
- Dial plans, routing, and call processing
|
| Topic 3: Troubleshooting Tools & Techniques | 15% | - Problem isolation and resolution methodology
- Alarm and event log interpretation
- TraceSM, SIP traces, and packet capture analysis
|
| Topic 4: Avaya Aura Core Architecture | 20% | - Core solution architecture overview
- Media Server and Avaya Aura Device Services
- Roles and functions of System Manager, Session Manager, Communication Manager
|
| Topic 5: Session Manager & System Manager Administration | 20% | - User, profile, and policy management
- System health monitoring and alarms
- Backup, restore, and software updates
|