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Instant Download Apple : Apple-Device-Support Questions & Answers as PDF & Test Engine

Apple-Device-Support
  • Exam Code: Apple-Device-Support
  • Exam Name: Apple Device Support Exam
  • Updated: Nov 09, 2026
  • No. of Questions: 274 Questions and Answers
  • Download Limit: Unlimited

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 2
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 3
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 4
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 5
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 8
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 9
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

Reference: https://it-training.apple.com/tutorials/support/supx01/

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Apple Device Support Sample Questions:

Your supervised iPhone has automatic software updates turned off. However, you notice that the device's software was updated overnight.
Why was the iPhone software updated?

  • A. The device is enrolled and managed through User Enrollment.
  • B. The software update is controlled by device management.
  • C. The software update included an emergency fix with a settings override.
  • D. The device is signed in to a Managed Apple Account.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

What happens when you restore a Mac with Apple silicon with Apple Configurator?

  • A. It restores the system state from before a corrupted battery drain.
  • B. It updates the firmware and recoveryOS, and erases and installs macOS.
  • C. It recovers data from a Time Machine snapshot on the internal storage.
  • D. It forces the Mac to perform any pending software updates.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

Scenario
Antonio recently bought his iPhone 14 Pro Max. It ' s taking over an hour to charge the device to 50% using his 5W USB power adapter that came with his previous iPhone.
Why can ' t Antonio fast charge his iPhone?

  • A. Fast charging isn ' t supported on iPhone 14 Pro Max.
  • B. Fast charging iPhone 14 Pro Max to 50% takes more than 60 minutes.
  • C. Fast charging requires a 61W or higher power adapter.
  • D. Fast charging requires a 20W or higher power adapter.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

Why might Personal Hot-spot not appear in Settings on an iPhone?

  • A. The feature isn't supported on the wireless plan.
  • B. Wi-Fi Assist is turned off.
  • C. The feature is available only on a 5G network.
  • D. Low Power Mode is turned on.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

ACME, Inc. ' s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME ' S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

  • A. eSIM Convert
  • B. eSIM Plan Transfer
  • C. eSIM Carrier Transfer
  • D. eSIM Quick Transfer
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

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