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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Direct access to demos of the swipe gestures can be done through which one of the following?

A) Options
B) Setup
C) Settings
D) Help

2. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) Software Configuration
B) An IT policy rule
C) An email profile
D) Outlook for Blackberry Tabled smartphone

3. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) The email message was saved as a draft
B) The Wi-Fi or cellular radios are not connected to the network
C) An incorrect recipient email address was included
D) The email message was filed

4. A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?

A) Add the corporate VPN profile
B) Turn on the BlackBerry Device cellular radio
C) Re-configure the Email profile
D) Add home Wi-Fi in the Network connections

5. A user reports getting a 403 error while trying to configure their e-mail account. What is the most likely cause?

A) ActiveSync is currently off-line.
B) ActiveSync is not configured with Autodiscover.
C) The user is not provisioned for data services.
D) The user* s password has been mistyped.

Solutions: