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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which feature is used to share a document of size 1 GB size through chat?

A) Attach Button
B) Add web links
C) Workspace sharable link
D) Drag and Drop

2. Which protocol is used for transporting Digitized Audio?

A) UDP
B) TCP
C) SIP
D) RTP

3. All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

A) Authenticate the Edge
B) Configure the Edge Connectors
C) Create a Site
D) Configure a trunk
E) Assign the Edge to a Site
F) Create an Edge Group
G) Associate the network interface

4. You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A) Other participants must also click on the Open video call icon.
B) All participants, except the initiator, must click on the Join button in the chat view.
C) All participants must click on the Join button in the video chat view.
D) Participants automatically placed in the video chat when clicking on the chat room.

5. You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A) Activity
B) Documents
C) Chat Icon
D) Admin

Solutions: