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IBM 000-M85 Exam Syllabus Topics:

SectionObjectives
Topic 1: Smart Business Solution Sales- Technical Value Proposition
  • 1. Technical differentiation vs competitive offerings
  • 2. Solution benefits and architecture overview
- Understand IBM Smart Business offerings
  • 1. Customer needs analysis
  • 2. Sales positioning of Smart Business solutions
- Solution Integration and Use Cases
  • 1. Common deployment scenarios
  • 2. Customer success and case study knowledge
- Sales Process Skills
  • 1. Qualification of leads and opportunities
  • 2. Handling objections and closing strategies

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