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IBM C2080-470 Exam Syllabus Topics:

SectionObjectives
Topic 1: Offers and Treatment Management- Treatment rules
  • 1. Contact policies
    • 2. Eligibility rules
      - Offer creation and management
      • 1. Offer versions and lifecycle
        • 2. Offer templates and attributes
          Topic 2: Performance, Optimization, and Reporting- Reporting and analytics
          • 1. Performance metrics interpretation
            • 2. Campaign reporting tools
              - Campaign optimization
              • 1. Resource management
                • 2. Run-time optimization techniques
                  Topic 3: Segmentation and Targeting- Audience segmentation techniques
                  • 1. Cell creation and management
                    • 2. Advanced segmentation rules
                      - Target list generation
                      • 1. Optimization rules
                        • 2. Offer assignment
                          Topic 4: Campaign Design and Flowcharts- Flowchart development
                          • 1. Data manipulation and extraction
                            • 2. Audience selection and segmentation
                              - Campaign structure
                              • 1. Campaigns, sessions, and flowcharts
                                • 2. Process box usage
                                  Topic 5: Unica Campaign Architecture and Components- Campaign server architecture
                                  • 1. System components and services
                                    • 2. Platform integration overview
                                      - Installation and configuration
                                      • 1. Environment setup requirements
                                        • 2. Deployment models

                                          IBM Unica Campaign V8.5 Sample Questions:

                                          An administrator has installed and configured Unica Platform and Unica Campaign. Due to business procedures in the company, a new security policy is required. Which default roles are created by the new security policy?

                                          • A. A Folder Owner Role and an Owner Role.
                                          • B. An Admin Owner Role and a User Owner Role.
                                          • C. A Folder Owner Role and an Object Owner Role.
                                          • D. A Key User Role and an Owner Role.
                                          Answer: A

                                          Within a flowchart a user wants to switch audiences from the Household level to the Customer level. In order to do this, a table containing both columns is necessary. This can be accomplished by mapping a table:

                                          • A. into the catalog and select the Household column and the Customer column when selecting the audience level.
                                          • B. in at the Household level as a table is normally mapped and then use the "Specify Additional Audiences" screen to select the Customer columnwithin the table.
                                          • C. in as a base table at the Household level and then map the same table in as a dimension table joined to the base table on the Customercolumn.
                                          • D. into the catalog twice, once at the Household level and once at the Customer Level.
                                          Answer: B

                                          In a Unica Campaign deployment, there is a use case to check custom validation logic (valid vs. optional) for the campaign extended attributes at the time of campaign creation. Which Campaign feature will help accomplish this requirement?

                                          • A. Unica Campaign Triggers
                                          • B. Security Policies
                                          • C. Unica Campaign Web Services API
                                          • D. Unica Campaign Validation Plug-in Developer's Kit (PDK)
                                          Answer: D

                                          A Select process in a flowchart is connected to the previous Snapshot process by a dotted line. The dotted line represents what type of relationship?

                                          • A. A Snapshot process which is outputting its data to a general table.
                                          • B. A data dependency where the Select process won't run until the data is available from the completed Snapshot process
                                          • C. An incorrectly configured Snapshot process.
                                          • D. A time dependency where the Select process won't run until the Snapshot process finishes.
                                          Answer: D

                                          Does Unica Campaign take advantage of clustering? A specialist has deployed Unica Marketing Platform in a cluster and now would like to deploy Campaign in cluster. Will this work?

                                          • A. No, it is not supported.
                                          • B. Yes, it is fully supported.
                                          • C. Yes, but only after turning on the sticky bit from the web application server.
                                          • D. Yes, but only if load balancing was used in front of the cluster managed server.
                                          Answer: A

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