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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Relationship between usability, UX and accessibility - Business value and objectives |
| Topic 2: Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups |
| Topic 3: Usability Test Planning and Reporting | 10% | - Stakeholder communication - Documenting results and recommendations - Test strategy and plan design |
| Topic 4: Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations - Evaluating compliance and accessibility barriers |
| Topic 5: Risks in Usability, UX and Accessibility | 15% | - Identification and classification of risks - Project and product-level risks - Impact analysis and mitigation |
| Topic 6: Fundamentals of Usability Evaluation | 20% | - Human-centered design process - Goals, metrics and measurement - Evaluation types: inspection, testing, inquiry |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
A) Usability review
B) Usability maturity assessment
C) Usability test in the lab
D) Unmoderated usability test
2. Which of the following statements about usability testing is true?
A) A usability test consists of one usability test session
B) The conditions under which a usability test is done are irrelevant
C) Before the usability test sessions, a pilot usability test session can be conducted
D) The preparation of a usability test is optional
3. Which of the following is a principal task of the usability test moderator role?
A) Write a usability test plan
B) Define testing tasks
C) Log usability problems
D) Create a survey plan
4. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A) Interview users, iteratively develop prototypes, and evaluate the software
B) Iteratively develop prototypes, perform expert reviews, and integrate found issues
C) Interview users, develop the software, and perform acceptance test
D) Define requirements, develop the software, and perform acceptance test
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A |
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