• Exam Code: C_C4HCX_04
  • Exam Name: SAP Certified Application Associate - Solution Architect for CX
  • Certification Provider: SAP
  • Corresponding Certification:SAP Certified Application Associate
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The real test has a personality: pacing, phrasing, pressure. The 79 Q&As covering the SAP Certified Application Associate - Solution Architect for CX objectives rehearse you against that personality until the C_C4HCX_04 exam feels familiar.

SAP C_C4HCX_04 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - Solution Architect for Customer Experience (CX)
Exam Number:C_C4HCX_04
Available Languages:English
Real Exam Qty:80
Related Certifications:SAP Certified Application Associate - SAP Customer Experience Solutions
SAP Certified Development Associate - SAP Commerce Cloud
Exam Duration:180 minutes
Exam Price:USD 550 (varies by region)
Exam Format:Multiple Choice, Multiple Response
Certificate Validity Period:2 years
Passing Score:Approximately 65%
Recommended Training:SAP Learning Hub - CX Learning Journey
SAP Training Courses for Customer Experience
Exam Registration:SAP Certification Portal
SAP Learning Hub
Sample Questions:SAP C_C4HCX_04 Sample Questions
Exam Way:Online proctored exam via SAP Certification platform or authorized testing centers
Pre Condition:Basic knowledge of SAP Customer Experience solutions and recommended SAP CX implementation experience or training courses
Official Syllabus URL:https://www.sap.com/training-certification/certification/C_C4HCX_04.html

SAP C_C4HCX_04 Exam Syllabus Topics:

SectionObjectives
SAP Customer Experience (CX) Architecture Overview- Solution architecture principles
  • 1. Scalability and extensibility
    • 2. Cloud architecture concepts
      - SAP CX portfolio overview
      • 1. SAP Service Cloud
        • 2. SAP Sales Cloud
          • 3. SAP Marketing Cloud
            • 4. SAP Commerce Cloud
              Implementation and Governance- Security and compliance
              • 1. Data protection principles
                • 2. Authorization and roles
                  - Project implementation approach
                  • 1. Agile implementation methodology
                    • 2. Solution lifecycle management
                      Customer Experience Solution Design- Data and identity management
                      • 1. Identity and access concepts
                        • 2. Customer data integration
                          - Customer journey mapping
                          • 1. Customer touchpoint integration
                            • 2. Omnichannel experience design
                              Integration and Extensibility- Integration scenarios
                              • 1. API-based integration
                                • 2. SAP Integration Suite usage
                                  - Extensibility concepts
                                  • 1. In-app extensibility
                                    • 2. Side-by-side extensibility

                                      What Candidates Ask Before C_C4HCX_04

                                      Think of the C_C4HCX_04 exam as SAP asking for proof, not promises: pass it, and you hold the SAP Certified Application Associate - Solution Architect for Customer Experience (CX) certification, a credential at the Associate level. The questions are built to measure applied skill across the SAP Certified Application Associate - Solution Architect for CX objectives — the kind employers hire for. It also sits within a broader certification family covering SAP Certified Application Associate - SAP Customer Experience Solutions, SAP Certified Development Associate - SAP Commerce Cloud, so one exam's effort keeps paying into the next.

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                                      SAP Certified Application Associate - Solution Architect for CX Sample Questions:

                                      What analytics/reporting options are available for SAP Sales Cloud and SAP Service Cloud? Note: There are 3 correct answers to this question.

                                      • A. Embedded reports/dashboards
                                      • B. Google Analytics
                                      • C. Third-party BI integration
                                      • D. SAP Analytics Cloud integration
                                      • E. Dynatrace
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C,D  🗳️

                                      Which technology is preferred to connect to existing backend systems from SAP Extension Suite? Note: There are 2 correct answers to this question.

                                      • A. RFC
                                      • B. APIs and events
                                      • C. IDocs
                                      • D. SAP Cloud SDK
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,D  🗳️

                                      In a large organization, the implementation of a single SAP Customer Experience solution is usually part of a bigger program. Which of the following boards/committees is responsible for ensuring the integrity of end-to-end processes across all the solutions/projects?

                                      • A. Change Advisory Board
                                      • B. Enterprise Architecture Board
                                      • C. Steering Committee
                                      • D. Business Process Board
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,B  🗳️

                                      Which of the following statements apply to a Spartacus storefront in SAP Commerce Cloud? Note: There are 2 correct answers to this question.

                                      • A. It communicates with the platform only through REST APIs.
                                      • B. It uses the same accelerator templates engine as SAP Commerce Cloud.
                                      • C. It's highly coupled with the platform.
                                      • D. It's a JavaScript storefront for SAP Commerce Cloud.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,D  🗳️

                                      You want to implement a global data privacy policy using SAP Enterprise Consent and Preference Management. What will this enable you to manage? Note: There are 2 correct answers to this question.

                                      • A. Data loads
                                      • B. Customer orders
                                      • C. Preference settings
                                      • D. Customer consent
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C,D  🗳️

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