• Exam Code: C_FSM_2601
  • Exam Name: SAP Certified - SAP Field Service Management
  • Certification Provider: SAP
  • Corresponding Certification:SAP Certification Exams
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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Configuration and Integration16%- SAP FSM System Configuration
- Integration with SAP ERP and CRM
- Third-Party System Integration
- API and Web Services
Resource Management22%- Technician Management
- Travel and Route Optimization
- Skill-Based Matching
- Workforce Planning and Forecasting
Service Order Management26%- Service Order Status Management
- Service Order Assignment and Routing
- Service Order Creation and Processing
- Service Order Scheduling and Planning
Service Reporting and Analytics16%- Custom Report Generation
- Reports and Dashboards
- Service Performance Metrics
- KPI Monitoring and Analysis
Mobile Application20%- Real-Time Communication
- Mobile Checkout and Time Tracking
- Offline Capabilities
- Field Service Mobile App Features

SAP Certified - SAP Field Service Management Sample Questions:

What is the most common way to create master data in FSM?
Choose the correct answer.

  • A. By bulk upload with the Data Loader
  • B. By integration with back-end systems
  • C. Manual creation in the Master Data module
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

  • A. True
  • B. False
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

The partner manager manages jobs in the crowd workforce marketplace.
Choose the correct answer.

  • A. True
  • B. False
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.

  • A. True
  • B. False
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

How does SAP facilitate the cloud transition according to the RISE with SAP transformation journey?
Choose the correct answer.

  • A. Providing financial incentives
  • B. By offering marketing insights
  • C. Offering continuous user training
  • D. Through a structured customer service protocol
  • E. By considering unique business requirements
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

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