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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?

A) Set Account and Opportunity to Public Read Only.
B) Set Account to Public Read Only and use & criteria-based sharing rule on Opportunity.
C) Set Account to Public Read Only and set Opportunity to Private.

2. Each product engineer at Cloud Kicks supports a specific product line. There are five product lines. While sales reps sell all of the company's product lines, sales management wants the appropriate product engineer to be able to automatically view any new Opportunity for their particular product line with Read-Only rights.
What should the consultant do to meet the requirement?

A) Enable Default Opportunity Teams for the Opportunity.
B) Enable Default Account Teams for each product line.
C) Create criteria-based opportunity sharing rules for each product line.

3. The admin at Universal Containers is attempting to retire a Product that is being replaced by a newer version, but they are receiving an error because the Product is associated to an Opportunity.
What should the consultant recommend to resolve the issue most efficiently?

A) Create a flow to delete the Product from the Price Book.
B) Edit the Product record and uncheck the Active field.
C) Archive the Product and each related Price Book entry.

4. Sales managers at Cloud Kicks need to visualize all open opportunities within a 10-mile radius based on the location of the related account.
Which solution should a consultant recommend?

A) Enable Location Services and add the Account Address field to the Opportunity page layout.
B) Create a dashboard that uses a report grouping opportunities by account location.
C) Leverage Salesforce Maps to show open opportunities on a Data Layer.

5. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Create Cadence Steps.
B) Use Einstein Lead Scoring.
C) Use Lead Conversion Reporting.

Solutions: