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Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) acquired two companies. As part of its transformation and consolidation program, UC needs to bring all of its disparate partner strategies together and see what can be combined across all of its indirect sales channels. Each company currently has its own Salesforce environment utilizing Sales Cloud and Experience Cloud for Partners. Each company also follows its own unique business processes for partners.
However, UC has recently developed a new vision and journey focused on a single indirect channel with a single Salesforce environment aligned to its corporate strategy.
Given UC's new journey for engaging its indirect channel, what are the next two steps the Solution Architect should recommend?
Choose 2 answers

A) Completely unify all the channel strategies under the acquiring company's brand and strategy.
B) Create an adoption plan for the Direct Sales team to engage with the Indirect Sales team in a sell-with model within the new Partner Communities.
C) Tell the stakeholders to focus on having a single Partner Community across all channels with a singular branding.
D) Identify the need for multiple PartnerCommunities by Indirect Sales Channel with branding and content specific to each channel.

2. Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and ServiceCloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.
What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?
Choose2 answers

A) Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.
B) Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object.
C) Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.
D) Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.

3. Universal Containers (UC) is about to embark on a digital transformation initiative to make all of its back- office systems data visible to employees, customers. And partners via front-office capabilities like Salesforce.
The CIO has asked the team to identify their various systems, both back- and front-office, and correctly identify the proper use of those systems. The team plans to utilise the Systems of Engagement framework to classify their systems based on how they will be utilized within the enterprise architecture.
Salesforce is being utilued as the master for all sales data-like Opportunities, Quotes, and Cart data-and an ERP is the master for all invoice, order, and payment data.
How should the Solution Architect segment opportunities and order data in Salesforce*

A) System of record (SOP.) for Opportunities and System of Engagement for Orders
B) SOR for Opportunities and SOR for Orders
C) SOR for Opportunities and System of Intelligence for Orders
D) System of Engagement for Opportunities and SOR for Orders

4. What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?

A) Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
B) Define and document the business value map with project stakeholders to capture the value provided by the implementation.
C) Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
D) Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.

5. Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
Which technical consideration should a Solution Architect make when designing collaborative forecasting?

A) Important details should be tracked at the opportunity line level.
B) Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.
C) If the sales user has many territories assigned to them, it can impact the performance of the forecast.
D) Forecast category names can be customized by submitting a Salesforce Support case.

Solutions: