• Exam Code: Mule-Dev-202
  • Exam Name: Salesforce Certified MuleSoft Hyperautomation Developer
  • Certification Provider: Salesforce
  • Corresponding Certification:Salesforce MuleSoft
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Salesforce Mule-Dev-202 Exam Syllabus Topics:

SectionWeightObjectives
Integration and Connectivity15%- Connectors and Integration
  • 1. Configure connections to third-party systems
  • 2. Use pre-built connectors in Composer and RPA
  • 3. Handle authentication and security
- API-led Connectivity
  • 1. Reuse APIs across multiple automation projects
  • 2. Design APIs for hyperautomation use cases
  • 3. Explain the three layers of API-led connectivity
RPA (Robotic Process Automation)25%- RPA Concepts
  • 1. Define RPA and its use cases
  • 2. Explain the difference between attended and unattended RPA
  • 3. Identify the benefits of RPA in hyperautomation
- RPA Development
  • 1. Define automation steps and logic
  • 2. Create RPA processes using MuleSoft RPA Builder
  • 3. Integrate RPA with other systems and APIs
- MuleSoft RPA Manager
  • 1. Describe the components of MuleSoft RPA Manager
  • 2. Configure and manage RPA bots
  • 3. Monitor RPA bot performance and execution
Hyperautomation Foundations20%- Hyperautomation Concepts and Components
  • 1. Explain the role of APIs in hyperautomation
  • 2. Identify use cases for hyperautomation
  • 3. Describe the benefits of hyperautomation
  • 4. Define hyperautomation and its components
- MuleSoft Hyperautomation Architecture
  • 1. Explain the role of RPA, AI, and integration in hyperautomation
  • 2. Identify the key capabilities of MuleSoft Composer
  • 3. Describe the components of the MuleSoft Hyperautomation platform
MuleSoft Composer25%- Composer Basics
  • 1. Explain the difference between triggers and actions
  • 2. Describe the key features of MuleSoft Composer
  • 3. Identify the components of a Composer flow
- Building Flows
  • 1. Create a flow using the Composer UI
  • 2. Configure triggers for automated execution
  • 3. Use data transformation and mapping
  • 4. Add and configure actions in a flow
- Error Handling and Testing
  • 1. Test and debug Composer flows
  • 2. Implement error handling in Composer flows
  • 3. Monitor flow execution and performance
AI and Cognitive Services15%- AI Fundamentals
  • 1. Identify common AI and ML use cases
  • 2. Explain the role of AI in hyperautomation
  • 3. Describe the difference between supervised and unsupervised learning
- MuleSoft AI Tools
  • 1. Process unstructured data with AI
  • 2. Use Einstein AI capabilities within flows
  • 3. Integrate AI services using MuleSoft connectors

Salesforce Certified MuleSoft Hyperautomation Developer Sample Questions:

1. AnyAirlines implements a credit card program that requires customer applications to go through a review process before approval. They want to develop a series of hyperautomation solutions that will integrate to process the applications and enter the customer's information into a legacy system once approved.
They want to complete the following components:
An Einstein bot that will initiate the credit card application and create a record of an existing Salesforce Custom Object A Salesforce flow that marks the credit card application as approved in Salesforce An RPA process that interacts with multiple applications and websites A simple MuleSoft Composer flow that triggers if a credit card application is approved and then invokes an RPA process Which component will likely require the most effort to complete?

A) An Einstein bot that will initiate the credit card application and create a record of an existing Salesforce Custom Object
B) A Salesforce flow that marks the credit card application as approved in Salesforce
C) A simple MuleSoft Composer flow that triggers if a credit card application is approved and then invokes an RPA process
D) An RPA process that interacts with multiple applications and websites


2. AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?

A) Rules
B) Action
C) Question
D) Message


3. Northern Trail Outfitters (NTO) has a complicated process that involves several departments.
How should stages be used in Flow Orchestration to organize this process?

A) Grouping steps based on the systems and tools that will be used to implement the process.
B) Grouping steps of the process based on hand-offs or key branches of the process.
C) Assigning individual steps to specific users or groups that interact with the process.
D) Organizing individual steps to be run in parallel to one another throughout the process.


4. A Salesforce flow needs to connect to external APIs provided by Northern Trail Outfitters (NTO) and AnyAirlines to retrieve data.
Which three steps should be taken to connect to the external APIs? (Choose three.)

A) Create Named Credentials in Anypoint for NTO and AnyAirlines.
B) Use a Virtual service to call and consume the appropriate API in the Salesforce flow.
C) Create External Services in Salesforce for NTO and AnyAirlines.
D) Create Named Credentials in Salesforce for NTO and AnyAirlines.
E) Use an Action element to call and consume the appropriate API in the Salesforce flow.


5. Northern Trail Outfitters (NTO) is building a hyperautomation solution using Salesforce and MuleSoft. Their Salesforce admin needs to automate a comprehensive, multi-step process that a single user will execute after a case record is created.
How should the Salesforce Flow solution be structured to meet this requirement?

A) A parent flow with subflows to help organize automated actions and generate reusable components
B) An autolaunched flow that will process user inputs and conditional logic to automate the process in Salesforce
C) A screen flow to process user inputs and an autolaunched flow to process backend steps automatically
D) A single flow Orchestration that uses Stages and Steps to organize automated actions and process user inputs


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: C,D,E
Question # 5
Answer: D

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