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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A) Report on the opportunity records created on a mobile device.
B) Download the Login History report and filter by device type.
C) Review the user profiles for mobile device permissions.

2. Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

A) Closed Won Opportunities with Activities
B) Closed Won Opportunities by Account
C) Closed Won Opportunities by the sales team

3. The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.
What is a consideration when using the Kanban view?

A) It can display up to 10 fields per card.
B) It can show roll-up summary fields for Currency fields.
C) It can summarize records by Currency fields.

4. Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure.
Which feature should the consultant recommend to meet this requirement?

A) Contact Roles
B) Contacts to Multiple Accounts
C) Contact Hierarchy

5. Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?

A) Migrate them via Data Loader,
B) Distribute them with packages.
C) Deploy them with change sets.

Solutions: