Exam Name: Salesforce Certified Slack Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Administrator
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
Salesforce Certified Slack Administrator Sample Questions:
You've just joined the Org Admin team at your organization.
You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?
- A. Members can share files externally via Slack Connect channels.
- B. Members can share files in public channels within the Slack Enterprise Grid.
- C. Members can share files externally by creating public URLs.
- D. Members can share files with guests in Slack.
Correct Answer: C 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.
Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.
Given these business requirements, what is the best way to manage requests to create new workspaces?
- A. Review, collaborate, approve, and reject workspace requests in one public, searchable channel.
- B. Do not allow end users to request new workspaces; instead, encourage them to create more channels.
- C. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.
- D. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.
Correct Answer: D 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region.
Which specific data types will be uniquely stored in this geographic region? (Select the best answer.)
- A. Messages, files, data used for analytics, snippets and posts
- B. Messages, files, snippets, workspaces and channel membership information
- C. Messages, files, snippets, posts and member profiles
- D. Messages, files, snippets, posts and files
Correct Answer: C 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
- A. The member would be automatically added to the new workspace unless it is a hidden workspace.
- B. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
- C. There will be no changes to the member's workspace list.
- D. The member would be automatically added to the new workspace and would be unable to leave.
Correct Answer: A 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
- A. Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory.
- B. Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.
- C. Use the Admin API to automate approvals for Google Calendar app requests.
- D. Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.
Correct Answer: D 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
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