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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Which elements of visual design should be used to better translate style and branding guidelines?

A) Sketching, Wireframes, Storyboards
B) Typography, Color, Imagery
C) Wireframes, Personas, Blueprints

2. A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviewsthe designers finds there is no clear consistent sale process What should the designer do next

A) conduct a workshop with stakeholders to align on correct state and build consenses
B) lock the findings and move forward with presenting possible solutions
C) Tell the customer they need to improve operations before anywork can be done
D) recommend field level validation to ensure users are entering the correct data

3. Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers

A) MyTrailhead
B) Salesforce Connect
C) Automated Invitations
D) Einstain Bots

4. A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?

A) Lightning Flow
B) User Flow
C) User Persona
D) Site Map

5. Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

A) High-fidelity Prototype
B) Storyboards
C) Personas

Solutions: