1Z0-1003-21 Exam Training Practice Tests (Oracle Field Service 2021 Implementation Essentials)]

Question 1

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.
A resource within that bucket - John Smith - has no individualwork skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.
Which statement is correct regarding how routing handles work skill matches in this situation?

A. Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100. B. Routing will notassign that activity to John Smith due to a soft skills mismatch. C. Routing will not assign that activity to John Smith due to a work skills mismatch. D. Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.

Correct Answer: C

Question 2

You want to create a new Activity Type.
Which threefeatures are disabled when you select "Multi-day activity"?

A. support of time slots B. enable "day before trigger" C. calculate activity duration using statistics D. support of preferred resources E. support of links F. enable "not started" trigger

Correct Answer: B,E,F

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Question 3

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

A. Create a 'start-after' link template between the preliminary work and the scheduled work. B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC). C. Create a 'start-before' link template between the preliminary work and the scheduled work. D. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).

Correct Answer: C

Question 4

Which three Launch Conditions include configurable trigger thresholds?

A. 'Estimated time of arrival has changed' B. 'Route is activated' C. 'Next activity is about to start' D. 'Route is not activated' E. 'Activity is not started after the ETA' F. 'Service request is created'

Correct Answer: B,D,E

Question 5

The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?

A. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured). B. A Resource Tree warning appears and a message scenario is launched (if configured). C. The activity turns red and a Resource Tree warning appears. D. The activity turns red

Correct Answer: B

Question 6

Which option correctly describes the Time Limit setting within a routing plan?

A. The Time Limit setting controls whether overtime is allowed for therouting plan. B. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit. C. A routing plan will be stopped once its runtime duration reaches the Time Limit. D. A recurrent routing plan will no longer run ifthe current time has exceeded the Time Limit configured for the plan.

Correct Answer: C

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Question 7

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

A. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updatedwith real-time traffic data. B. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data. C. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data. D. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.

Correct Answer: A,D

Oracle Field Service 2021 Implementation Essentials - 1Z0-1003-21 Exam Practice Test