1Z0-1071-20 Exam Training Practice Tests (Oracle Cloud Platform Application Integration 2020 Associate)]

Question 1

For live-agent transfer, you want the bot-user conversation history to become available to the human agent that the conversation is transferred to.
How do you make this conversation history available?

A. In the skill settings, either switch Enable Insights to On or switch Skill Conversation to On, depending on the Digital Assistant version. B. Set a custom property on the Oracle Service Cloud instance that's accessed by Oracle Digital Assistant. C. Set the convHistory property in the system.Agentinitiation component. D. This is controlled from Oracle Service Cloud and has to be turned on by setting a custom property.

Correct Answer: B

Question 2

Which two statements about skills are true?

A. Skills can access back-end services. B. Skills always use natural languages processing (NLP). C. Customers can only chat with skill when those skills managed by a digital assistant. D. Skills have dialog flows that you may configure to create conversation.

Correct Answer: A,C

Question 3

Which statement is FALSE regarding out-of-order messages?

A. Dialog flow navigation continues with the state referenced in the out-of-order-message action. B. Chatbots don't control the user's input and, therefore, cannot prevent users from selecting out-of-scope actions. C. Out-of-order messages occur when a user scroll the conversation history displayed in the messenger client and selects that is no longer in scope for the current conversation. D. Out-of-order messages are not handled by default. Designers must define out-of-order message handlers at the skill level.

Correct Answer: C

Question 4

Which property in system.ResolveEntities, when set to true, enables a temporary transition from the entity matching performed by this component to a state in which you may decide to call a custom component?

A. transitionMatch B. There is no such property, because this component is a closed system. C. transitionBeforeMatch D. transitionAfterMatch

Correct Answer: D

Question 5

In your conversation flow, you want to make sure that users always see a message, even when there is no data to display. To implement this, you decide to use a system.setvariable component that verifies that the variable mydata contains a value and, if it does, sets the value of the displayVar variable to the value of mydata. If no value is specified for mydata, then displayVar is set to the string 'No Data 1.
Which two BotML with Apache FreeMarker examples implement this requirement?

A. Option E B. Option D C. Option B D. Option A E. Option C

Correct Answer: A,C

Question 6

You have been asked to make recommendations to a customer on the value of having a catalogue of test phrases that you can use for batch testing intents.
Which statement is the recommendation you would NOT make?

A. Batch testing allows you to test every combination of conversation through your dialog flow. B. Having a baseline test allows you to determine whether your intent resolution is still functioning within expected limits given any updates to your service. C. Batch testing allows you to have a baseline of phrases to test against, so you can demonstrate whether your skill is resolving intents more accurately over time. D. Batch testing allows you to confirm that any changes you make to the intent utterances do not inadvertently change other intent resolutions.

Correct Answer: B

Question 7

Error handlers can be defined in different locations with different scopes Which statement is FALSE regarding the placement of error handlers?

A. An error handler can be defined as a transition on any dialog flow state in a skill. B. You can define a system-wide custom error handler on the digital assistant level. C. An error handler can be defined globally for a skill using the defaultTransition error transition. D. The system error handler is called in case of an error when no error handling is defined on the current dialog flow state or as a default transition.

Correct Answer: C

Question 8

You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?

A. It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations. B. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb. C. Add more utterances to the unresolvedlntent. D. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input. E. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.

Correct Answer: E

Oracle Cloud Platform Application Integration 2020 Associate - 1Z0-1071-20 Exam Practice Test