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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 - 1Z0-1161-1 Exam Practice Test

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Total 53 questions

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Question 1

What is the primary function of the Supplier Portal in Oracle Fusion Cloud CX?

A. To allow suppliers to manage purchase orders and invoices in real time. B. To provide real-time analytics for supplier performance. C. To automate the creation of supplier contracts. D. To eliminate the need for supplier collaboration.

Correct Answer: A

Question 2

Which KPI in the Opportunity to Quote OMBP is essential for gauging the speed and effectiveness of the quoting process?

A. Quote Volume metric for measuring the number of quotes generated. B. Average Deal Size metric for analyzing the monetary value of closed deals. C. Average Time to Quote Acceptance metric for evaluating the duration between quote delivery and customer acceptance. D. Win Rate metric for measuring the percentage of quotes resulting in closed deals.

Correct Answer: C

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Question 3

How does the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service enhance service agent performance and customer satisfaction?

A. By providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context. B. By focusing on agent training, leaving the actual service request resolution process unchanged. C. By automating customer inquiries and reducing agent interaction.

Correct Answer: A

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Question 4

Which feature in Oracle Fusion Cloud CX Sales Performance helps in automating incentive calculations?

A. Customer segmentation tools. B. Real-time sales performance tracking. C. Social media integration. D. AI/ML-powered incentive management.

Correct Answer: D

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Question 5

What is the primary advantage of the Replenishment Planning process in Oracle Fusion Cloud SCM?

A. To guarantee inventory levels remain static regardless of demand fluctuations. B. To eliminate the need for demand forecasting. C. To reduce supplier payment cycles. D. To ensure optimal inventory levels by predicting demand and adjusting supply plans.

Correct Answer: D

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Question 6

What is the primary function of Cost Rollup in Oracle Fusion Cloud SCM?

A. To eliminate the need for cost accounting. B. To calculate the total cost of a product by aggregating material, labor, and overhead expenses. C. To track only direct labor expenses, excluding materials. D. To ensure material costs remain unchanged over time.

Correct Answer: B

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Total 53 questions

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