CompTIA A+ Certification Exam: Core 2 - 220-1202 Exam Practice Test
After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?
Correct Answer: B
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A user installed a free application from an unofficial application store. Now, their smartphone displays random pop-ups and shows increased data usage. Additionally, the user cannot perform certain actions such as opening banking applications or updating their OS. Which of the following should the user do first to address the security issues on their smartphone?
Correct Answer: A
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A technician must add an external web address as a trusted site. Which of the following settings should the technician configure?
Correct Answer: B
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A customer is explaining issues with a workstation to a technician. While the customer is listing the issues, the technician is browsing social media on a smartphone. Which of the following professionalism and communication techniques should the technician be using in this situation?
(Choose two.)
(Choose two.)
Correct Answer: C,E
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Which of the following depends on system time accuracy to function properly?
Correct Answer: B
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A user is trying to install new software. The application downloads successfully, but when the user attempts to install the application, the user receives a prompt for credentials. Which of the following would the technician most likely do to resolve this issue?
Correct Answer: D
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A technician needs to apply a settings file to all user workstations. Which of the following tools should the technician use to import the file?
Correct Answer: A
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Which of the following would an administrator most likely use to automate a repetitive task via a Linux command line?
Correct Answer: D
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A technician tries to upgrade to Windows 11 on an older laptop, but Windows will not install.
Which of the following components is most likely causing this issue?
Which of the following components is most likely causing this issue?
Correct Answer: D
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A senior administrator asks a help desk technician to run a set of commands on a remote network switch. After running the commands, the technician needs to collect the output and provide it to the administrator. Which of the following should the technician use to fulfill the administrator's request?
Correct Answer: B
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An administrator troubleshoots an issue on a web server. When employees browse to the site hosted by the server, they receive a 404 error. After investigation, the administrator discovers that the Internet Information Services is not running. The administrator tries to start the service, but it fails to start. Which of the following should the administrator check next to resolve the issue?
Correct Answer: D
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A junior technician is working on a customer request. The junior technician cannot complete the work and escalates the issue to a senior technician. The senior technician completes the work, but the outcome does not match the customer's request. Which of the following communication techniques should the junior technician have followed?
Correct Answer: D
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A user reports the icons on their desktop have changed. A technician investigates and discovers programs no longer open, files are inaccessible, and file extensions have been changed. When a ransom note appears on the display, which of the following should the technician do next?
Correct Answer: C
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