Cisco Advanced Administration and Reporting of Contact Center Enterprise - 500-443 Exam Practice Test

A. Menu Elements capture a single digit. B. Menu Elements capture a string of numerical digits. C. Digital tone elements capture a single digit. D. Digits elements capture a single digit. E. Digits elements capture a string of numerical digits.

A. Software-based MTPs using the Cisco IP Voice Media Streaming Application is supported. B. Synchronization between servers and clients is needed. C. CTI ports use out of band DTMF, and SIP trunks use RFC2833 in-band DTMF. D. Hardware-based MTPs in Cisco IOS gateway is cost-efficient than software-based MTPS in Cisco IOS gateway E. MTP resource is required to convert mobile agent out of band and CVP in-band signaling.

A. HTML View B. Gantt View C. XML View D. Pie Chart View E. Bar Chart View

A. Any user assigned to the System Application User can access the administration console. B. The super users can manage the CUIC system like Cluster Configuration. Control Center, and Tools from any server nodes. C. After new super users are added to the Administration console, the super user initially created during installation can be deleted. D. The initial and default super user is the System Application User who is configured during installation has permission to do everything, including creating additional super users. E. All of the administrative tasks of the Cisco Unified Intelligence Center solution can be administered from within OAMP.

A. CCE Web Admin tool B. Config Manager tool C. Finesse Admin D. CUCM Admin

A. a default payload is created during the installation B. a custom payload is created during the installation C. ECC Variables where Default Payload is the only option and all new ECC Variables are automatically added to the Custom Payload D. ECC Variables where Custom payloads are added and new ECC Variables must be manually assigned to the appropriate payload E. delete the default payload and rebuild with the same members

A. Run VRU Node B. GS,Server,V C. CUCM D. Send to VRU E. Send to VXML