820-424 Exam Training Practice Tests (Cisco Applying Cisco Specialized Business Value Analysis Skills)]

Question 1

Which two are elements of a business case? (Choose two.)

A. Roll out schedule B. Product feature list C. Estimated Benefits D. Assumptions

Correct Answer: C,D

Question 2

Which three options are Building Blocks within the Business Model Canvas? (Choose three.)

A. Key Partners B. Partner Relationships C. Key Customers D. Cash Flows E. Customer Segments F. Customer Relationships

Correct Answer: A,E,F

Question 3

Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

A. Ask the sales leader to define the productivity improvement gain they need to gain support for a business case. B. Interview a random set of users, and ask for their informal estimate of time savings. C. Analyze the work patterns for the top 15% of users according to network access volume. D. Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.

Correct Answer: D

Question 4

Which option is an example of financial benefits resulting from a technology innovabon outcome?

A. increased customer-service satisfaction levels B. reduced management time per server C. reduced time to deliver products to customers D. increased revenues from e-commerce site

Correct Answer: D

Question 5

Which of the following is a key step in creating an implementation roadmap and gaining customer buy-in for it?

A. Including an indexed glossary of all technical terminology B. Proving technical capability against business requirements C. Developing a roadmap executive summary D. Validating the roadmap and all assumptions with the customer

Correct Answer: D

Question 6

Which of the business model canvas building blocks should normally be considered first?

A. Value Propositions B. Key Activities C. Customer Segments D. Customer Relationships

Correct Answer: C

Question 7

Which two options may inhibit organizational change and adoption'? (Choose two.)

A. A culture that embraces change B. Benefits are hard to understand C. Tangible and well defined benefits D. Business requirements are complex

Correct Answer: B,D

Question 8

Which reason would be appropriate to disqualify a solution from being included in your recommendations?

A. The features for a new release of the solution's main product are not yet finalized B. The solution's core product will be discontinued before the customer's purchasing timeframe C. The cost and benefits can only be estimated within a 20% range of accuracy D. The solution includes new products which the customer previously did not have interest in purchasing

Correct Answer: B

Question 9

When using the Business Model Canvas, which two options would justify dividing customers into multiple customer segments? (Choose two.)

A. They require different levels of customer service B. They use CAPEX or OPEX models for financing their purchases C. They are reached through different distribution channels D. They are willing to pay for different aspects of the offer E. They purchase online or in-store

Correct Answer: C,D

Question 10

Which Business Model Canvas building block should be considered when determining relevant markets?

A. customer segments B. value propositions C. customer relationships D. primary activities

Correct Answer: A

Question 11

The business value approach helps you to do what?

A. Ensure that requirements gathering takes the smallest possible resource and time B. Use various techniques to add value through the discovery process C. Increase revenue and profit, by bundling services instead of using customer staff for implementation work D. Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts

Correct Answer: B

Question 12

An implementation roadmap should be structured around which two items? (Choose two.)

A. The business case B. Anticipated dates for vendor releases of new product versions C. Quarterly backup and upgrade schedules for installed hardware or software D. Opportunities to bundle changes together with other work items on the IT organization's calendar E. Managing implementation risks

Correct Answer: A,E

Question 13

Which is an example of 'solution benefits described in business terms'?

A. By using remote experts during selling, the customer can add $10M to quarterly revenue B. IT staff can be redeployed to projects delayed due to resource constraints C. A new security policy can reduce risk of a cyber attack on the company's network infrastructure D. A network upgrade can reduce outages by 10-15%

Correct Answer: A

Question 14

What should a business case executive summary contain?

A. Contractual terms of a maintenance agreement B. Name of customer manager recommended to be accountable for delivering business case results C. Rationale for choosing a model of network hardware D. Overall intent behind solutions and a statement of benefits and costs

Correct Answer: D

Cisco Applying Cisco Specialized Business Value Analysis Skills - 820-424 Exam Practice Test