Salesforce Certified Administrator - ADM-201 Exam Practice Test

A Platform Administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?

A Platform Administrator wants to customize the navigation menu for users in the Salesforce mobile app. The organization has not yet implemented any Lightning apps for mobile use. Which statement about the Mobile Only app navigation is correct?

Universal Containers' Platform Administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?

A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field? 99

Which task is especially suited for Agentforce?

Cloud Kicks has been seeing exponential growth and will be hiring an additional 10 sales reps and 15 support reps to its teams. The support team will need access to the Service Console to manage cases. A Platform Administrator will be assigning the users to existing custom sales and support profiles. How should the administrator ensure the support reps have the appropriate access to the console?

A Platform Administrator created a new prompt template and is testing it. Every time the administrator tests the template, it gives a different response. Why is the prompt template giving different responses each time it' s run?

At Cloud Kicks, when a rep needs to seek additional support help, there ' s a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case.
What should a Platform Administrator use to give the reps an easy way to make these updates?