C-C4H410-21 Exam Training Practice Tests (SAP Certified Application Associate

Question 1

What is the first step that an administrator would take to enable the integration of SAP Sales Cloud with SAP S/4HANA?

A. Define settings in the Business Configuration work center. B. Set up conditions in the Data Protection and Privacy work center. C. Define integration fields in the Data Workbench work center. D. Define iFlows in the Administrator work center.

Correct Answer: A

Question 2

Which elements in a ticket are uniquely identified using a registered product? There are 2 correct answers to this question.

A. Service Entitlements B. Contract C. Service Level Agreements D. Warranty

Correct Answer: A,D

Question 3

Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person. Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up? Please choose the correct answer.

A. Define the contact person in the Administration work center. B. Define the contact person in the Service Control Center. C. Define a new service agent. D. Update the contact details in your organization structure.

Correct Answer: B

Question 4

You want to create a sales order in SAP S/4HANA from a sales quote in SAP Sales Cloud. Which of the following steps are prerequisites for triggering sales order creation? Note: There are 2 correct Answers to this question.

A. Request external pricing. B. Add a product from a past quote. C. Create an ERP sales quote. D. Create an external follow-up document.

Correct Answer: A,D

Question 5

What happens to a sales quote when a follow-on contract-item is created?

A. The sales quote is converted to a sales order. B. The sales quote is cancelled. C. The sales quote is sent for approval. D. The sales quote status changes to won.

Correct Answer: A

Question 6

You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question.

A. Synchronize leads. B. Synchronize tasks. C. Synchronize quotes. D. Synchronize contacts.

Correct Answer: B,D

Question 7

Which of the following activities do you perform when you create an interactive dashboard? Note: There are 3 correct Answers to this question.

A. Identify new key figures for dashboard analysis. B. Assign the dashboard to a sales organization. C. Select report variants. D. Define chart interaction. E. Define access by business role.

Correct Answer: C,D,E

Question 8

What happens during the lead aging notification process? Note: There are 2 correct answers to this question.

A. A new high-priority notification is triggered after the first notification expires. B. The manager of the sales representative receives the notification. C. The sales representative of the lead receives the notification. D. By default, the priority for the notification is set to high.

Correct Answer: B,D

Question 9

You need to apply complex changes to an SAP Sales Cloud system after go live. Which option does SAP recommend for implementing these changes?

A. Change projects B. Copy projects C. Restore projects D. Transport projects

Correct Answer: A

SAP Certified Application Associate - SAP Sales Cloud 2111 - C-C4H410-21 Exam Practice Test