C-TCRM20-72 Exam Training Practice Tests (SAP Certified Application Associate

Question 1

What can you do in the SAP CRM Web Channel?
Note: There are 2 correct answers to this question.

A. Create opportunities. B. Configure products using the Internet pricing and configurator (IPC). C. Create orders with reference to a marketing campaign. D. Create billing plans.

Correct Answer: B,C

Question 2

You want to define when an action should be processed, for example, 'immediate', 'when saving', or 'using selection report'.
Which of the following can you use?

A. Start condition B. Processing time C. Post Processing Framework D. Schedule condition

Correct Answer: B

Question 3

You want to be notified when BDoc messages are not executed properly.
What would you configure?

A. Error handler B. Middleware broker C. Subscription in admin console D. qRFC monitor

Correct Answer: A

Question 4

Which functions are available when you use the Opportunity of Type "sales methodology" in the standard SAP CRM system?
Note: There are 2 correct answers to this question.

A. Sales assistant B. Assessment (questionnaire) C. Marketing campaign reference D. Offer management

Correct Answer: A,B

Question 5

For what purpose would you use account hierarchies?
Note: There are 2 correct answers to this question.

A. Reporting B. Pricing C. Account classification D. Contract management

Correct Answer: A,B

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Question 6

Which of the following are part of a typical SAP CRM service process?
Note: There are 2 correct answers to this question.

A. Billing a service confirmation B. Performing resource planning for a service confirmation C. Billing a service level agreement D. Performing resource planning for a service order

Correct Answer: A,D

Question 7

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

A. Grouping B. Role C. Business partner category D. Account classification

Correct Answer: A

Question 8

You can implement extended UI enhancements by using the component enhancement concept.
Which of the following aspects is part of this concept?
Note: There are 3 correct answers to this question.

A. An enhancement set is used to group several component enhancements together. B. An enhancement set can be determined by a BAdI, depending on user, profile, or other criteria. C. An enhancement set is created in the Application Enhancement Tool (AET). D. An enhancement set can be assigned to a client. E. An enhancement set is used to determine the navigation bar profile.

Correct Answer: A,B,D

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 - C-TCRM20-72 Exam Practice Test