C_C4H56_2411 Exam Training Practice Tests (SAP Certified Associate - Implementation Consultant

Question 1

Which of the following options are correct to display warning messages for escalated cases? Note: Scroll down to view all possible answer options.

A.

B.

C.

D.

Correct Answer: B

Question 2

Which of the following are the correct types of usage of an installed base? Note: There are 2 correct answers to this question.

A. Assigning to a case B. Assigning warranties C. Tracking installed assets D. Tracking measuring points

Correct Answer: A,C

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Question 3

Which features can you activate with Microsoft Teams integration?

A. Users can collaborate in shared workspaces B. Send an email and link it to the case C. Create and share knowledge articles D. Start a phone call with CTI

Correct Answer: A

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Question 4

Which element can you use in autoflows?

A. Mashup B. Service Level C. Appointment D. Service Contract

Correct Answer: B

Question 5

Where are employee working hours maintained?

A. Business role B. Holiday calendar C. Employee data D. Business user data

Correct Answer: C

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Question 6

What steps are required to enable an extension field for cases that allow users to select more than one option? Note: There are 2 correct answers to this question.

A. Create an extension field with data type String and data format Code. B. Maintain the list of values and activate the Multi Value flag. C. Create an extension field with data type Object and data format Code. D. Activate the Multi Value flag in the adaptation mode.

Correct Answer: A,B

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Question 7

What are some SAP-recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.

A. Establish regular housekeeping tasks and procedures. B. Define roles and responsibilities as part of a process transformation office. C. Establish release management. D. Integrate clean core practices in the end-to-end value process chain. E. Establish an organizational structure, technical foundation, and transformation methodology for clean core.

Correct Answer: C,D,E

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Question 8

Which of the following options can be used to determine employees in cases based on conditions? Note: There are 2 correct answers to this question.

A. Assignment step in the Case Designer B. Input step in the Case Designer C. Routing rules D. Autoflow

Correct Answer: A,C

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Question 9

Which of the following features can be used to tailor the user interface for the business? Note: There are 2 correct answers to this question.

A. Homepage branding B. Business role C. Language adaptation D. Content security policy

Correct Answer: A,C

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 - C_C4H56_2411 Exam Practice Test