C_C4HL2C_92 Exam Training Practice Tests (SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash)]

Question 1

Where would a Fulfillment manager monitor subscriptions details and ensure that nothing is missing?

A. SAP Subscription Billing B. SAP Sales Cloud C. SAP S4HANA D. SAP C4HANA

Correct Answer: A

Question 2

In SAP Marketing Cloud, what are Heuristic Scores?

A. They are calculated based on sentiment analysis B. They are calculated based on predictive models C. They are Machine Learning defined scores D. They are manually-defined scoring rules

Correct Answer: D

Question 3

Which options are available to share a quote with customer when using SAP Sales Cloud?

A. Send it to SAP Service Cloud with a customer email notification B. Generate a pdf and send it to the customer C. Send it to SAP Commerce Cloud D. Generate a secured webpage solely accessible by the customer

Correct Answer: B,C

Question 4

What are somre of the features of the SAP Sales Cloud Solution?

A. Lead, Opportunity, account management with embedded Machine Learning for insight B. Mobile and offline capabilities C. Simple Ul D. Fully integrates with ERP and S/4 HANA E. Industry variations like retail for consumer goods products industries

Correct Answer: A,B,C,D,E

Question 5

True or False: SAP Customer profile transforms a variety of attributes into a single unified profile that can be orchestrated across every application in service.

A. True B. False

Correct Answer: A

Question 6

What are examples of no touch customer experiences?

A. call B. push notification C. email D. chatbot

Correct Answer: B,D

Question 7

Which SAP Sales Cloud tools support sales representatives in the Lead-to-Opportunity stage?

A. Lead Scoring B. Deal Finder C. Commissions overview D. Quote Management E. Homepage dashboard

Correct Answer: A,B,E

Question 8

On an e-commerce channel, which tool is providing the Feedback option about the page at anytime?

A. Qualtrics B. Sap Sales Cloud C. SAP Commerce Cloud D. Datahug

Correct Answer: A

Question 9

True or False: Customer segmentation can be improved by using machine learning.

A. True B. False

Correct Answer: A

SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash - C_C4HL2C_92 Exam Practice Test