JK0-802 Exam Training Practice Tests (CompTIA A+ Certification Exam (JK0-802))]

Question 1

A user, Joe, calls and states every few hours he is unable to connect to the Internet for several minutes but is able to access internal sites during this time. Which of the following tools would be used to find the issue with the network connection?

A. NSLOOKUP B. TRACERT C. IPCONFIG D. NETSTAT

Correct Answer: B

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Question 2

A customer notices a problem with the track pad on their laptop. The technician questions the individual about recent changes, though none can be identified. The technician speculates that recent automatic updates to the laptop may have caused the hardware to malfunction. Which of the following steps should the technician take NEXT?

A. Question the user further B. Establish a plan of action C. Take steps to resolve the problem D. Confirm the theory

Correct Answer: D

Question 3

A user is reporting that they cannot connect to the wireless network from their office but they were able to connect yesterday. Which of the following would be the MOST likely reason?

A. User is too far away from the access point B. Radio switch on laptop is enabled C. Channel interference D. Radio switch on laptop is disabled

Correct Answer: D

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Question 4

After loading a new operating system, which of the following accounts is MOST often changed for security purposes?

A. Guest B. System C. Standard User D. Power User

Correct Answer: A

Question 5

A technician is installing a new operating system. The company policy requires that the file system used must support file permissions and security. Which of the following should the technician use to BEST meet the company needs?

A. NTFS B. UDF C. CDFS D. FAT32

Correct Answer: A

Question 6

A user has reported a file permissions issue to the network administrator. The administrator tries to recreate the problem on their computer but has no trouble accessing the file. Which of the following BEST describes what is occurring?

A. The user is not in the appropriate group to have access to the file. B. The user did not taken ownership of the file from the server. C. The user is logged in using the wrong local profile. D. The user has been granted "read only" access to the file.

Correct Answer: A

Question 7

A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann's computer shows the following ipconfig information:
IP address: 192.168.10.45 Subnetmask: 255.255.255.0 Gateway: 192.168.11.1 DNS server 1: 192.168.10.2 DNS server 2: 8.8.8.8
Which of the following is the cause of the problem?

A. DNS server 1 is set incorrectly. B. Gateway is set incorrectly. C. DNS server 2 is set incorrectly. D. IP address is set incorrectly.

Correct Answer: B

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Question 8

Which of the following is the correct path to determine the IP address on an iOS device?

A. General> Settings> Wi-Fi> SSID Name> Network> IP address B. Location Services> Settings> Wi-Fi> SSID Name> Network> IP address C. Settings> General> Network> Wi-Fi> SSID Name> IP address D. Wi-Fi> SSID Name> Network> IP address

Correct Answer: C

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Question 9

After gaining administrative access, a malicious intruder might leave which of the following
behind on a compromised system to allow for continued monitoring and access?

A. Rootkit B. Trojan horse C. Spyware D. Logic bomb

Correct Answer: A

Question 10

A technician just finished replacing the system board of a user's laptop. Now, every time the unit attempts to boot into Windows 7, the laptop goes through an automatic restart midway through the OS boot screen process. Which of the following MOST likely needs to be fixed?

A. The hard drive operation setting in BIOS needs to be changed from AHCI to IDE. B. The optical drive needs to be moved lower in the boot process, below the hard disk. C. The BIOS version on the motherboard is stock, and needs to be updated to the latest release. D. The technician forgot to enable the SATA controller in the BIOS.

Correct Answer: A

CompTIA A+ Certification Exam (JK0-802) - JK0-802 Exam Practice Test