M2040-642 Exam Training Practice Tests (IBM ICS Social Software Sales Mastery Test v2)]

Question 1

IBM Connections plays an important role in this larger strategy to add social value to information from formal repositories such as enterprise content management libraries.
What is this strategy called?

A. File Management Integration B. Media Content Services C. Social Content Management D. Content Repository

Correct Answer: C

Question 2

What is Web 2.0 all about?

A. Web 2.0 is no longer relevant and should not be discussed. B. Web 2.0 is about connecting computers and making technology more efficient for computers. C. Web 2.0 is about connecting people and making technology efficient for people. D. Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.

Correct Answer: C

Question 3

What is one of the best ways to engage your customers or employees to train them in a social and fun manner?

A. Social Analytics B. Social Gaming C. Social Surveys D. Social Newsletters

Correct Answer: C

Question 4

Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A. IBM WebSphere B. IBM Collaboration Solutions C. IBM eCommerce D. IBM Cognos

Correct Answer: A

Question 5

Successful Social Businesses use which tool to be more nimble in discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?

A. Social Analytics B. Telemarketing surveys C. Online Forms D. eCommerce checkout carts

Correct Answer: A

IBM ICS Social Software Sales Mastery Test v2 - M2040-642 Exam Practice Test