Microsoft Dynamics 365 Fundamentals (CRM) - MB-910 Exam Practice Test
A company provides mobile catering services for corporate and special events. A cooking team arrives at a customer site with mobile cooking stations and ingredients to prepare meals for a customer audience.
The company has identified that Dynamics 365 Field Service allows them to respond to the following requirements:
* Schedule mobile catering teams composed of one chef, three cooks, and one presenter.
* Ensure that adequate ingredients are available and track ingredient shortages.
* Capture timing details to complete a customer order within three hours.
You need to configure the system.
The company has identified that Dynamics 365 Field Service allows them to respond to the following requirements:
* Schedule mobile catering teams composed of one chef, three cooks, and one presenter.
* Ensure that adequate ingredients are available and track ingredient shortages.
* Capture timing details to complete a customer order within three hours.
You need to configure the system.
Correct Answer:
A company uses Dynamics 365 Sales.
The sales process must use products.
You need to create the product catalog record type.
Which record types should you create? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
The sales process must use products.
You need to create the product catalog record type.
Which record types should you create? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
A company plans to implement Dynamics 365 Sales. Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
NOTE: Each correct selection is worth one point.
Correct Answer: C,D
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A company uses Dynamics 365 Customer Insights.
Select the answer that correctly completes the sentence.
Select the answer that correctly completes the sentence.
Correct Answer:
You are investigating the reporting capabilities for Dynamics 365 applications.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
An air conditioning company uses Dynamics 365 Field Service.
When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.
You need to recommend a solution for the company. What should you recommend?
When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.
You need to recommend a solution for the company. What should you recommend?
Correct Answer: E
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A company plans to use Dynamics 365 Sales.
The company requires every Al feature related to sales be available.
You need to determine which solution to use.
Which solution should you identity?
The company requires every Al feature related to sales be available.
You need to determine which solution to use.
Which solution should you identity?
Correct Answer: C