PEGACPSA23V1 Exam Training Practice Tests (Pegasystems Certified Pega System Architect 23)]

Question 1

A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down.You configure Search duplicate cases step to identify duplicate IT tickets. What is the basic condition for the Search duplicate cases step?

A. Issue type is same B. Office location is same C. Department is same D. Name of submitter is same

Correct Answer: A

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Question 2

An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password Customer contact information A list of open orders with the status of each order.
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A. Add a set of optional actions to the case workflow B. Add a button for each profile page to each assignment. C. Add an optional process to the case workflow. D. Add an alternate stage to the case life cycle.

Correct Answer: A

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Question 3

In a Credit Card Payment case type, you want to set the yearly fee to USD 75. How do you set the Yearly fee field?

A. In the Data initialization page, set the Yearly fee field to 75. B. Configure the Yearly fee find to reference the minimum amount due. C. Configure field validation on the Yearly fee field. D. Configure the Yearly fee field as a calculated field.

Correct Answer: A

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Question 4

Depending upon the purchase request amount, approvals cascade from the users to a loan officer, then to a director and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.Which two approaches can you use to configure the cascading approval? (Choose two)

A. Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s) B. Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s) C. Approval based on Reporting structure, using the workbasket manager to determine the approver(s) D. Approval based on Reporting structure and when conditions, using each operator's reporting to manager to determine the approver(s)

Correct Answer: B,D

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Question 5

Need to select one severity option which is best

A. Radio button B. Picklist C. Checkbox

Correct Answer: A

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Question 6

In which situation do you configure branched rulesets?

A. One team creates a new patch for an application while another team creates a new major version of the application B. A team needs to work on the next version of an application while preparing to migrate the current version. C. You need to delegate rules to process owners from the business D. Multiple teams need to work on the same application version

Correct Answer: A

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Question 7

A developer discovers that a calculated property value is returning an unexpected result.
Which two features of the Tracer tool can you use to diagnose the problem while minimizing the impact on application performance? (Choose two.)

A. The Clipboard tool B. Breakpoints C. The Watch function D. The Save function

Correct Answer: B,C

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Question 8

You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta and release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed. B. Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group. C. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product. D. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Correct Answer: D

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Question 9

DRAG DROP
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
The application identifies customer information, such as user ID and locale, upon login.
Cases list the last 10 orders placed by the customer, including the order status.
Customers can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

Correct Answer:

Explanation:

* Customer information: This usually pertains to session-specific data that is relevant to the current user, such as user ID and locale. In Pega, this type of information is typically stored in user pages, which are clipboard pages that contain data related to the current user of the application. User pages are created for each session and include data that pertains to that particular user.
* Previous orders: These are typically a list of orders that are not specific to a session but need to be readily accessible and possibly shared across multiple sessions or users. In Pega, this kind of information is best stored in data pages. Data pages are used to hold data that is loaded once and can be used by multiple users, cases, or processes. They are efficient for data that doesn't change often and is required to be accessed frequently, such as a list of previous orders.
* Current order: This refers to the specific details of the order the customer is currently placing. It is specific to the user's current session and the case they are working on. Therefore, it should be stored in user pages, which are specific to an individual user session and can manage data related to the work they are currently performing.
References:
* Pega's official documentation on Clipboard and Clipboard pages explains how data is categorized and managed within the application.
* Training materials from Pega Academy, which go into detail on the types of clipboard pages and their uses within a Pega application.

Question 10

Which two requirements ensure that valid data is used in a case? (Choose two.)

A. The data fits the business logic. B. The data is the correct field type. C. The data is organized in a data type. D. The data is locally sourced.

Correct Answer: A,B

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Question 11

What are the minimum components of a user interface (Ul) action set?

A. One action and one event B. Two actions and one event C. One action, one event, and one condition D. One action and one condition

Correct Answer: A

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Question 12

In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.
How do you configure the Ul so that the order items display is shared between the Payment view and Order Summary view?

A. Convert the Payment section layout that contains order items to a section, and embed this section in the Order Summary section. B. Build the Order Summary section with a layout inside to group the order items, similar to the Payment section. C. Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the Payment section rule. D. Embed the Payment section in the Order Summary section.

Correct Answer: A

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Question 13

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

A. Add an Item Retention alternate stage and define a process for retention of item. B. Replace the Wait step in the Item Return stage with a Change Stage step. C. Add a condition to skip the Item Return stage when a return is not necessary. D. Add a decision in the Item Return process to change the stage when a return is not necessary.

Correct Answer: C

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Question 14

Which two data requirements ensure valid data? (Choose Two)

A. The data fits the business logic. B. The data is the correct type. C. The data is organized in a data type. D. The data is locally sourced.

Correct Answer: A,B

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Pegasystems Certified Pega System Architect 23 - PEGACPSA23V1 Exam Practice Test