Salesforce Certified Platform Administrator - Plat-Admn-201 Exam Practice Test

A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets.
However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?
Correct Answer: D
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Management at Universal Containers would like to share dashboard components with their team in Chatter but currently does not have access to this capability. How should a Platform Administrator make this functionality available to management?
Correct Answer: B
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A Platform Administrator at Cloud Kicks is trying to set up a new user but receives an error about a duplicate username when trying to save the user record. What is causing this error to happen?
Correct Answer: A
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A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?
Correct Answer: D
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Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. Which type of relationship should a Platform Administrator make between Shipments and Accounts?
Correct Answer: C
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What are three characteristics of a master-detail relationship?
Correct Answer: A,D,E
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A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?
Correct Answer: B
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At Cloud Kicks, when a rep needs to seek additional support help, there's a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case. What should a Platform Administrator use to give the reps an easy way to make these updates?
Correct Answer: B
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Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly. What should a Platform Administrator do to identify the problem?
Correct Answer: B
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