VERISME Exam Training Practice Tests (EXIN VeriSM™ Essentials)]

Question 1

Technology is changing fast and this provides significant challenges for service management.
What is a generic challenge identified for service management?

A. Ensuring cost is matched to budget B. More complexity and less visibility C. Service management approaches support constraints D. Matching expectations to business relationships

Correct Answer: B

Question 2

What is the last stage of team formation?

A. Forming B. Performing C. Setting-up D. Adjourning

Correct Answer: D

Question 3

How does continuous delivery positively impact change control processes?

A. It impacts the processes through delivering more information. B. It impacts the processes through automated testing facilities. C. It does not impact the change control processes. D. It impacts the processes through less rigorous change control.

Correct Answer: B

Question 4

An organization wants to break out of fire-fighting mode and move to the proactive mode.
On which element(s) of the VeriSM model should the focus be first?

A. Management Mesh B. Provide and Respond C. Define and Produce D. Governance

Correct Answer: C

Question 5

Shift Left is an approach which sees solution development, delivery and support pushed to earlier stages in their lifecycle and so gains efficiencies, cost savings and improved customer focus.
Which activity is not a feature of Shift Left?

A. Self service incident diagnosis B. Auto-detection of potential operational issues before they occur C. Automatic incident referral to second line support D. Auto-correction of operational issues after they have occurred

Correct Answer: C

EXIN VeriSM™ Essentials - VERISME Exam Practice Test