Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
Over 66148+ Satisfied Customers
Instant Download Avaya : 37820X
Check Updated on: Sep 11, 2026
No. of Questions: 66 Questions & Answers with Exam Engine
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 2: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 3: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 4: Networking and Infrastructure Design | - Infrastructure Requirements
|
| Topic 5: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 6: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 7: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
Avaya Midsize Solution Design Sample Questions:
With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?
- A. The built-in volume boost
- B. The JBM24/JEM24 button module
- C. The J100 wireless module
- D. The color display
Correct Answer: D 🗳️
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Communication Control Toolkit
- B. Proactive Outreach Manager
- C. Orchestration Designer
- D. Outbound Campaign Management Tool
Correct Answer: D 🗳️
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Create personal short codes.
- B. Modify their personal directory.
- C. Button programming
- D. Correct their personal entry in the system directory.
Correct Answer: C,D 🗳️
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. VMware ESXi
- B. Amazon AWS AMI
- C. Microsoft Hyper-V
- D. KVM
Correct Answer: D 🗳️
Which license is only available In a CapEx model?
- A. Analog user
- B. AWFOS
- C. Digital user
- D. ASBCE
Correct Answer: A 🗳️
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