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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

1. A customer requires the ability to dial *99 to retrieve messages from the Sales hunt group mailbox for 300. Which Short Code parameter options will satisfy the customer's requirement?

A) *99 ?300 Voicemail On
B) *90 #300 Voicemail RingBack
C) *99 ?Sales Voicemail Collect
D) *90 ?Sales VoicemailOff

2. With the tool IP Office Debug View you can view the voice mail server activity. Which statement is true?

A) Debug View can run somewhere on the network.
B) Debug View is integrated in VoiceMail Pro Client.
C) Debug View must be run on the VoiceMail Pro Server.
D) Debug View must be run on the IP Office Manager PC.

3. IP Office 500V2 with a System SD card offers Embedded Voicemail.
What is the maximum storage capacity for voicemails?

A) 20 hours
B) 40 hours
C) 15 hours
D) 25 hours

4. Which application within the IP Office product suite provides the ability for call recording?

A) Customer Call Reporter
B) IP Office Manager
C) one-X@ Portal
D) VoiceMail Pro

5. A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?

A) No User
B) Agent
C) Standard User
D) Remote Manager
E) Hot Desk User

Solutions: