6402 Exam Training Practice Tests (Avaya IP Office Implementation)]

Question 1

Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?

A. EnableQueue Security B. Enable Normalize Queue Length C. EnableCalls in QueueTransfer D. Enable Announcements

Correct Answer: D

Question 2

A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?

A. both the first and second huntgroup user mailboxes B. the second hunt extension group mailbox only C. the general sampling mailbox because hunt groups do not have mailboxes D. the first hunt group mailbox only

Correct Answer: D

Question 3

A customer requires the ability to dial *99 to retrieve messages from the Sales hunt group mailbox for 300. Which Short Code parameter options will satisfy the customer's requirement?

A. *99 ?300 Voicemail On B. *90 #300 Voicemail RingBack C. *99 ?Sales Voicemail Collect D. *90 ?Sales VoicemailOff

Correct Answer: C

Question 4

The company president using a 1416 series telephone has asked for options to prevent other calls from ringing the telephone during certain time periods.
Which two options should be recommended? (Choose two.)

A. Inform the president to dial Short Code #16 (Voicemail off) to use during important telephone calls. B. Add a VoicemailOff Buttonfor the president to use during important telephone calls. C. Adda Do NotDisturbOnuserButton for the president to use during important telephone calls. D. Inform the presidentto dialShortCode*08(Do NotDisturb on) to use duringimportant telephone calls.

Correct Answer: C,D

Question 5

Which two features arc supported by the Embedded Voicemail on the IP Office platform? (Choose two.)

A. Virtual DistributionList B. DTMFBreakout from mailbox C. Network Mailbox D. Public Distribution Box E. Voicemail to Email

Correct Answer: B,E

Question 6

Which three applications are included on the Admin CD? (Choose three.)

A. IP Office Manager B. SSA System Status Application C. VoiceMail Pro D. Delta SQL Server E. Monitor

Correct Answer: A,B,E

Question 7

Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A. Add names to the system directory. B. Users need to record theirnames. C. Configure DialBy Name action off Auto Attendant. D. EmbeddedVoicemail code is set.

Correct Answer: A,B

Avaya IP Office Implementation - 6402 Exam Practice Test