Exam Name: Avaya CallPilot(TM) Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya CallPilot
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Instant Download Avaya : 7304.1
Check Updated on: Jul 14, 2026
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Avaya 7304.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Troubleshooting & Diagnostics | 15% | - Common fault resolution - Software updates and patches - Log analysis and error diagnosis - System health monitoring |
| System Administration & Management | 25% | - Using CallPilot Manager - Shared distribution lists and services - System backup and restore procedures - Mailbox and user administration |
| Feature & Service Configuration | 20% | - Telephone remote service activation - Voice messaging and call answering - Advanced services and integration - Shared telephone messaging |
| System Architecture & Overview | 20% | - CallPilot platform components - Integration with Communication Manager - System design and capacity planning |
| Installation & Initial Configuration | 20% | - Network and connectivity setup - Database configuration and parameters - Server installation and setup |
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