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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

What does Apple recommend you do before replacing or installing any internal parts in an Xserve?

A. Remove the Xserve from its rack.
B. Press the System Identifier button.
C. Remove all drive modules from the Xserve.
D. Unlock all drive module bays.

Question 2

Which of the following can permanently damage an LCD display?

A. Not using a screen saver.
B. Rubbing the display.
C. Using a screen saver.
D. Turning brightness up too high.

Question 3

Which of the following measurements is an example of an appropriate use of a multimeter when troubleshooting a Mac?

A. Measure high voltage going to a CRT.
B. Measure AC current going to an optical drive.
C. Measure logic board battery voltage.
D. Measure digital signals on the main processor.

Question 4

The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service issue should a technician be aware of when servicing the Mac Pro (Early 2009)?

A. Processor trays are interchangeable between similar Mac Pro (Early 2009) units.
B. Three internal buttons must be pressed in order to reset both SMCs.
C. It is required to remove the memory riser card in order to reset the SM
D. SMC firmware must always match on both boards.

Question 5

A computer service technician says "I don't use ESD precautions and have never had a problem." What (if anything) is wrong with this statement?

A. ESD damage may not appear immediately.
B. ESD happens only to inexperienced technicians.
C. ESD damage is really not as bad as everyone thinks.
D. Nothing is wrong with this statement.

Solutions: