Exam Name: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-240
Check Updated on: Sep 23, 2026
No. of Questions: 100 Questions & Answers with Exam Engine
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Maintenance | 25% | - Performance and connectivity fixes - Software updates and OS upgrades - Diagnosing common issues |
| Topic 2: BlackBerry 10 Architecture & Components | 15% | - BB10 OS fundamentals - Hardware and software components |
| Topic 3: Application & Content Management | 15% | - Installing, updating and removing apps - BlackBerry World and BlackBerry World for Work |
| Topic 4: BES 10 Integration & Management | 20% | - Policy enforcement and user accounts - Connecting to BlackBerry Enterprise Service 10 |
| Topic 5: Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Topic 6: Device Deployment & Configuration | 35% | - Initial setup and provisioning - Network and connectivity setup - BlackBerry Link and backup/restore |
BlackBerry 10 Support Specialist Sample Questions:
What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?
- A. Bluetooth connections
- B. Wi-Fi sharing
- C. Blocking USB connections
- D. Copying media and files
Correct Answer: D 🗳️
What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?
- A. Going over the data usage quota
- B. Multiple Smartphones/Tablets enabled
- C. The Roaming IT policy rule
- D. No payment information listed on the server
Correct Answer: C 🗳️
What is the list of email retrieval methods that are natively supported on BlackBerry 10 (BB10)?
- A. IMAP. POP. SMTP
- B. ActiveSync, IMAP, CalDAV
- C. ActiveSync. IMAP, POP
- D. ActiveSync. IMAP. POP, CalDAV, CardDAV
Correct Answer: C 🗳️
What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?
- A. Server and Personal
- B. Work and Home
- C. Enterprise and Home
- D. Work and Personal
Correct Answer: D 🗳️
From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?
- A. Options > Help > Support
- B. Settings > Help > Support
- C. Help > Support
- D. Settings > General > Support
Correct Answer: C 🗳️
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