ITILFND07: Roles – this subject covers the applicants’ skills in the area of responsibility awareness of the major roles in service management, which include:

• • Process owner;• Process manager;• Process practitioner.

ITILFND08: Technology and Architecture – the students will be evaluated based on their understanding of how service automation helps with expediting the processes of service management.

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Certification Path

The ITIL Foundation certification includes only one ITIL Foundation certification exam.

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What is the duration of the ITIL Foundation Exam

• Passing Score: 65%
• Nubmer of questions: 40
• Format: Multiple choices, multiple answers Length of Examination: 60 minutes

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PeopleCert ITIL Foundation Exam Reference

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