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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why is understanding the meaning of color important?

A) to select colors that are easily available in the print market
B) to select colors similar to a competitor's colors
C) to pick the colors that best match the user's personality
D) to avoid sending the wrong message to your customers

2. What does the stored job feature allow you to do?

A) store a print job on the server until you decide to release it
B) store a print job on your computer until you decide to release it
C) store a print job on the printer until you decide to release it
D) store a print job on the network until you decide to release it

3. Which question is a typical cross-selling phrase?

A) Would you benefit from a single-function device instead of an MFP?
B) Would you benefit from increasing the number of MFPs in your fleet?
C) Would you benefit from a duplex model?
D) Would you like to add an HP Care Pack to your HP MFP?

4. What is an imaging and printing industry trend?

A) converging of multiple functions into one device
B) creating paperless offices
C) seeking information on the internet
D) using templates to create a business brand

5. What does using color do in a document?

A) hides important information
B) reduces the tendency to act on the contents
C) increases the willingness to read the document by up to 80%
D) decreases the cost per-page

Solutions: