• Exam Code: aPHR
  • Exam Name: Associate Professional in Human Resources
  • Certification Provider: HRCI
  • Corresponding Certification:HRCI Other Certification
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HRCI Associate Professional in Human Resources Sample Questions:

1. Which of the following recruitment methods offers the opportunity for potential applicants to discuss opening with employers without having a job application/resume on file?
Response:

A) Job fairs
B) State employment agencies
C) Outplacement firm job search centers
D) Employee referrals


2. Emma has never had to manage a union contract before. As the HR manager, she is involved with the grievance-handling process as the third step in the process. At her first meeting with the union steward, the steward began yelling at Emma and telling her what she had to do to satisfy the union in this situation. Emma was stunned.
What should she do?
Response:

A) Emma should recess the meeting and tell the steward that she will not continue their conversation until the steward can conduct herself in a civil manner.
B) Once the steward has blown off all her steam, Emma should continue the discussion by explaining the employer's position.
C) Emma should call a recess and ask for a management representative to join the meeting with her so she can have some backup in an unpleasant situation.
D) She has little choice but to sit there and take it. She is the employer's representative, and if she gets upset, it will only make matters worse.


3. A job offer letter should be sent to a selected candidate immediately after:
Response:

A) The hiring decision is made
B) Both parties review the employment contract
C) Both parties verbally agree to any relocation expenses
D) All contingencies are addressed


4. HR is modifying the supervisory trainee program and has decided that a case study should be added to the program, one that trainees would work on in a group. Which stage of the ADDIE model is HR currently in?
Response:

A) Decision
B) Design
C) Analysis
D) Implementation


5. AB Trucking has had a policy that nobody will be hired unless they complete the company's job application. Now, all of their job applications are being processed online, and some applicants want to submit their resumes instead of a job application form.
What can AB Trucking do about the resume vs. application controversy?
Response:

A) The government has set up regulations that say employers have to accept resumes if they are submitted in a job search. The company doesn't really have any choice but to accept them.
B) It is entirely up to the company how it wants to handle the policy. Application forms are not a legal requirement, but using them is generally considered a best practice in the employment arena. Job candidates can be forced to go through the company's process of completing an application form, online or offline.
C) Resumes don't have all the information that can be gathered on a job application, and people lie on resumes anyway. That alone is reason for the company to continue using its job application forms.
D) Job applications are old-school. Almost no employer uses them these days. The company should change its policy and use only resumes in the future.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: B

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