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IBM C9020-971 Exam Syllabus Topics:
Section
Objectives
Topic 1: Troubleshooting and Support
- Common storage issues and diagnostics
- Performance troubleshooting
- Log analysis and problem determination
Topic 2: Storage Administration and Management
- Storage monitoring and performance management
- Volume provisioning and configuration
- Capacity planning and optimization
Topic 3: SAN and Networked Storage
- Fibre Channel SAN concepts
- iSCSI and IP-based storage networking
- Zoning, masking, and connectivity
Topic 4: IBM Storage Solutions Overview
- Enterprise storage system components
- IBM storage product portfolio overview
Topic 5: Data Protection and Availability
- Backup and restore concepts
- High availability and disaster recovery
- Replication technologies
Topic 6: Storage Fundamentals
- Storage architectures and tiers
- Basic storage concepts (block, file, object)
- RAID concepts and data protection mechanisms
IBM Enterprise Storage Technical Support Sample Questions:
Which IBM storage offering enables the analytics engine with MicroLatency to more rapidly process data for insight?
A. IBM Spectrum Scale
B. Flexible Storage
C. IBM FlashSystem
D. Real-time Compression
Answer: B
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Which data type will have the best compression ration with Real-time Compression?
A. Databases
B. Encrypted data
C. JPEG images
D. File and print
Answer: A
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A customer has asked about the RAID architecture of IBM Spectrum Scale. Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)
A. Uses a subset of drives to rebuild data
B. Faster rebuild of data on failed drives
C. More predictable performance
D. Load on drives is increased during array rebuild
E. Dedicated spare drives
Answer: B,D
A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares. What should the technical specialist explain to the customer about the way the IBM XIV works?
A. Each drive has spare capacity and spreads the data across the spare capacity of each drive.
B. The IBM XIV has two hot spare drives per module to handle failures.
C. The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
D. Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
Answer: A
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A customer has existing fiber attached storage that has reached the end of life. The customer wants a scalable solution that is easy to manage and integrates with VMware. The customer has a preference for an XIV based solution, but is concerned about migrating the existing data and boot volumes. Which explanation best addresses the customer's concern?
A. XIV has both a vCenter and VAAI plug in.
B. Thin provisioning on the XIV will reduce the necessary capacity of the XIV.
C. An IBM Spectrum Control must be included so that the existing storage can be virtualized and moved to the XIV.
D. XIV has a built in capability to copy the existing data.
Answer: C
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