• Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Certification Provider: IBM
  • Corresponding Certification:IBM Mastery
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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Diagnostics and Troubleshooting35%- Component-level troubleshooting
  • 1. Power and storage
    • 2. Network and communication
      • 3. Display and peripherals
        - Startup and POST analysis
        • 1. Diagnostic utilities
          • 2. LED and beep codes
            Installation and Configuration25%- Software setup
            • 1. Remote management tools
              • 2. Operating system support
                - Hardware installation
                • 1. Component replacement
                  • 2. ESD safety procedures
                    Maintenance and Support Resources20%- IBM support tools
                    • 1. Documentation and technical notes
                      • 2. Knowledgebase access
                        - Service procedures
                        • 1. Field replaceable units
                          • 2. Preventive maintenance
                            System Overview and Architecture20%- Hardware specifications
                            • 1. Processor and memory
                              • 2. Cooling and power design
                                • 3. I/O ports and expansion
                                  - Features and design concepts
                                  • 1. Environmental specifications
                                    • 2. Tool-less serviceability

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. What is the IBM recommended method to clean the plastic housing of the IBM SurePOS 5x5?

                                      A) spray glass cleaner directly on the area that needs cleaning and wipe with a soft cloth
                                      B) spray a soft cloth with anyammonia-based cleaner
                                      C) use a cleaner especially made for computer equipment and a soft cloth
                                      D) use a soft cloth moistened with water


                                      2. Which product should NOT be used to clean the IBM SurePOS 5x5 touch screen?

                                      A) water
                                      B) mild liquid class cleaner
                                      C) chlorine
                                      D) isopropyl alcohol


                                      3. What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

                                      A) ergonomic acceptance
                                      B) electromagnetic emissions
                                      C) ease of use
                                      D) power surge
                                      E) operational vibration
                                      F) visual acuity


                                      4. What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

                                      A) ergonomic acceptance
                                      B) acoustical
                                      C) temperature and humidity
                                      D) ease of use
                                      E) power line disturbance
                                      F) visual acuity


                                      5. What is the starting point for diagnosing a problematic IBM SurePOS 5x5?

                                      A) power on the system; pay particular attention to POST; make sure to observe the LED blinking and one beep before the system powers up
                                      B) with the system off, reseat the DIMMs; power on thesystem
                                      C) refer to the start up sequence listed in the User's Guide; power on and note any differences
                                      D) attach a USBCD drive containing the IBM Diagnostics for POS Systems and Peripherals; power on the system; follow any corrective action


                                      Solutions:

                                      Question # 1
                                      Answer: D
                                      Question # 2
                                      Answer: C
                                      Question # 3
                                      Answer: B,D,E
                                      Question # 4
                                      Answer: B,C,E
                                      Question # 5
                                      Answer: A

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