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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales and Client Needs | 10% | - Client consultation - Insurance solutions - Risk identification |
| Topic 2: Liability Insurance | 12% | - Commercial general liability - Legal liability concepts - Personal liability coverages |
| Topic 3: Automobile Insurance | 10% | - Rating and policy issues - Mandatory and optional coverages - Provincial variations |
| Topic 4: Property Insurance Wordings | 12% | - Common policy forms - Coverages and exclusions - Valuation methods |
| Topic 5: Communication and Service Skills | 8% | - Record keeping - Client communication - Policy changes and endorsements |
| Topic 6: Claims Handling | 8% | - Claim reporting process - Settlement and subrogation - Broker's role in claims |
| Topic 7: The Application Process | 10% | - Underwriting considerations - Duty of disclosure - Completing applications |
| Topic 8: Property Insurance Exposures | 10% | - Personal property risks - Exposures and perils - Small commercial property risks |
| Topic 9: From Quote to Policy | 10% | - Policy structure and components - Policy issuance and delivery - Quotation and binding authority |
| Topic 10: Insurance and the Intermediary | 10% | - Licensing and regulation - Roles of brokers and agents - Legal duties and ethics |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Brenda works as a property and casualty underwriter in an industry that has some staged claims. Her accounts have a poor loss ratio and she has been put on a performance plan. She recently shadowed a senior broker for training purposes. He advised her on qualifying the client to establish whether the client and the brokerage can form a mutually beneficial business relationship.
She has just been approached by a new client, who would be the largest client in her portfolio. Describe what Brenda should keep in mind for her process regarding this client. How can Brenda qualify the client? Provide two questions she could ask if she suspects a moral hazard.
2. The insured has a property policy on his cottage with a $120,000 limit of insurance. What is the amount of coverage available for loss or damage to his $12,000 cottage boathouse under a typical policy?
A) $12,000, included in the limit on the cottage
B) $120,000, the limit of the cottage policy
C) $0, boathouses are excluded under the policy
D) $12,000, in addition to the $120,000 on the cottage
3. Which name is a legal entity?
A) Olivia Clemente dba Discovery Playcare
B) Joe's Bar and Grill
C) Best Brokers
D) Trains 'R Rolling
4. Briefly discuss the liability exposures that arise from the ownership of animals.
5. The insurance industry is entering a hard market as a result of losses arising from extreme weather. Megan, a broker, has been advised by the North American Fire and Casualty Company that it will be increasing its homeowner policy rates by 25 percent, effective immediately.
How should Megan deliver the bad news to her client Mr. Robertson, a widower living on a fixed pension?
How will she communicate with her client and what outcomes will Megan work towards?
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: Only visible for members | Question # 5 Answer: Only visible for members |
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