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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist notices that a serum separator tube has not clotted before centrifugation. Which of the following actions should the phlebotomist take?

A) Shake the tube vigorously to accelerate clotting.
B) Centrifuge the tube immediately.
C) Allow the tube to clot completely before centrifuging.
D) Transfer the specimen into a plasma tube.

2. Which of the following specimens is commonly collected using filter paper?

A) Crossmatch specimen
B) Newborn screening
C) Blood culture
D) Coagulation study

3. Which of the following actions should a phlebotomist take if blood flow stops during an evacuated tube collection?

A) Gently adjust the needle position.
B) Remove the tube and shake it.
C) Rotate the needle 360 degrees.
D) Pull the needle almost completely out.

4. A phlebotomist receives a phone call from a provider's practice asking for a patient's CBC results. To which of the following departments should the phlebotomist transfer the call?

A) Hematology
B) Serology
C) Chemistry
D) Coagulation

5. A phlebotomist completes a venipuncture procedure and activates the safety mechanism on the winged infusion set up to discard it into the sharps container. Which of the following actions should the phlebotomist take if the sharps container is locked?

A) Use a biohazard bag for disposal.
B) Obtain a new sharps container.
C) Use the trash container for disposal.
D) Unlock the sharps container.

Solutions: