• Exam Code: C-BOSUP-90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Certification Provider: SAP
  • Corresponding Certification:SAP Application Associate
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C-BOSUP-90 exam dumps

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  • Exam Code: C-BOSUP-90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • No. of Questions: 80 Questions and Answers
  • Updated: Sep 07, 2026

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SAP C-BOSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting & Support Tools20%- SAP Notes and knowledge base search
- Remote support and diagnostics tools
- Log files analysis and interpretation
Topic 2: Support Best Practices & Escalation15%- Reproducing and documenting issues
- Root cause analysis and resolution tracking
- Communication with customers and SAP support
Topic 3: Incident Management Fundamentals20%- Message lifecycle and status handling
- SLA definitions and priority levels
- ITIL & SAP support processes
Topic 4: SAP Solution Manager Service Desk25%- Incident Management Work Center
- Message escalation and forwarding
- CRM_DNO_MONITOR and INCMAN transactions
Topic 5: SAP BusinessObjects Architecture & Components20%- Adaptive Processing Server, Web Application Container
- Central Management Server (CMS), Input/Output File Repository
- BI Platform architecture

SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

How can you setup SAP EarlyWatch Alert?

  • A. Connecting to SAP Service Marketplace and defining your landscape
  • B. Using SMSY transaction to create your logical components first, if this is not already done
  • C. Using SMSY transaction to activate a pre-defined SAP EarlyWatch Alert
  • D. Connecting to SAP Service Marketplace and setting up the parameters
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Assume your SAP Note Search yielded a very large number of results.
How can you narrow down the search? (Choose two)

  • A. Increase the numbers of search terms.
  • B. Use the customer Id.
  • C. Use the search filter.
  • D. Use wild cards.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Assume you perform an SAP Note Search on 'update' and the search pattern Linguistic Search.
Which of the following terms would be considered hits? (Choose two)

  • A. Up-to-date
  • B. Update
  • C. Upgrade
  • D. Updating
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

After partner processing, a message is forwarded to SAP.
Which task is expected to be completed by SAP support?

  • A. Assign the incident to a product component.
  • B. Complete the problem description.
  • C. Provides fixes in the form of patches.
  • D. Ensure the end user activities are documented step by step.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

What is one of the roles of a Partner Services Advisor?

  • A. The dedicated point of escalation for level 3 support
  • B. Ramp-up assistant for the customer of the SAP PartnerEdge partner
  • C. Trainer for Support Enablement
  • D. The first point of contact for program and operational queries
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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